Local tech help that actually shows up.
On-site IT support, cybersecurity, and Microsoft 365 services for homes and small businesses — flat-rate pricing, plain English, and no call-center runaround.
One call for everything tech.
From a frozen laptop at the kitchen table to securing a whole small office — we handle it on-site or remotely.
Home & Home Office IT Support
Friendly help at your house, no jargon.
- Computer setup, tune-ups & repair
- Wi-Fi & network installation, dead-zone fixes
- Printer, smart home & device setup
- Virus & malware removal
- Data backup & file recovery
Cybersecurity Services
Protection for your family and your business.
- Home & small business security audits
- Password manager & 2FA setup
- Phishing & scam recovery help
- Firewall & secure Wi-Fi configuration
- Employee security awareness basics
Microsoft 365 & Productivity
Get your accounts, email, and files working the way they should.
- Microsoft 365 setup & cleanup
- Business email & domain configuration
- OneDrive / SharePoint file organization
- License review — stop overpaying
IT Management & Support Plans
We become your IT department — for less than one bad outage costs.
- Monthly monitoring & maintenance
- Priority response when things break
- Patching, updates & backup checks
- Plans for households and small businesses
Honest, flat-rate pricing.
You'll know the cost before we start. No surprise invoices, ever.
One-time services
| Service | Price |
|---|---|
| Remote support session | $95 / hr |
| On-site IT support | $125–150 / hr |
| New computer setup (flat) | $149 |
| Wi-Fi / network install (flat, from) | $249 |
| Virus removal & cleanup (flat) | $179 |
| Home security audit (flat) | $199 |
| Small business security audit (from) | $499 |
Business Starter Bundle
| Includes | Price |
|---|---|
| Microsoft 365 setup for up to 5 users | $899 flat |
| Business email on your domain | |
| Security baseline: 2FA, backups, antivirus | |
| 1 hour of staff training |
Perfect for new businesses getting set up right the first time. Travel included within our service area.
Your IT department, on retainer.
Predictable monthly cost. Priority response. Someone who already knows your setup.
Home Plan
- Remote support included (2 hrs/mo)
- Annual security & backup checkup
- Priority scheduling
- Discounted on-site rate
Business Essentials
- Monitoring, patching & updates
- Monthly backup verification
- Next-business-day response
- 4 support hours included
Business Complete
- Everything in Essentials
- Same-day priority response
- Security awareness training
- Quarterly IT planning review
Larger teams or custom needs? Plans scale up to $1,500/mo — contact us for a custom quote.
We come to you.
On-site visits across north King County and Snohomish County. Remote support available anywhere in Washington.
Local, family-run, and on your side.
Crest Core is a family-owned IT services company based in Bothell, Washington. We started Crest Core because too many of our neighbors were stuck choosing between big-box tech counters and overpriced corporate IT firms — with nobody offering honest, personal help in between.
We bring years of hands-on IT and cybersecurity experience to every visit, whether that's untangling a home Wi-Fi network or managing technology for a growing small business. You'll always talk to the same person, get a straight answer, and know exactly what you're paying for.
The Crest Core promise
- Plain English — we explain, we don't lecture
- Flat-rate quotes before any work begins
- Same or next-day response
- If we can't fix it, you don't pay
- Licensed Washington LLC, locally owned
Tell us what's broken.
Send a quick note and we'll get back to you within one business day — usually much faster.